HOW MUCH DOES SHIPPING COST IN THE UNITED STATES AND CANADA?
Shipping is FREE in the U.S and Canada.
HOW MUCH DOES SHIPPING COST OUTSIDE OF THE UNITED STATES AND CANADA?
All shipping is determined by weight of each product.
CAN 150 LBS BE SHIPPED OUTSIDE OF THE UNITED STATES?
Unfortunately, we do not ship over 150 LBS outside of the U.S.
Orders and Delivery
HOW LONG DOES HANDLING TAKE?
Handling can last anywhere from 1-2 business days.
HOW LONG WILL MY ORDER TAKE TO ARRIVE WITHIN THE UNITED STATES AND CANADA?
If your order is placed in the U.S and Canada, it usually takes an average of 2-3 business days.
HOW LONG WILL MY ORDER TAKE TO ARRIVE OUTSIDE OF THE UNITED STATES AND CANADA?
Orders outside of the U.S and Canada usually take approx. 5-8 business days.
Returns and Refunds
DO YOU ACCEPT RETURNS?
Yes, we do accept returns on a case-to-case basis. Please contact us for more info.
WHAT IS YOUR RETURN POLICY?
All customers have a 30-day time period in which you can return any item purchased from us. We are happy to accept returns, as long as the furniture is in its original condition and includes all original packaging. We reserve the right to refuse refunds if the furniture shows any signs of wear. We are unable to refund customs duties and sales taxes, if your order was delivered outside the U.S.
WILL YOU PROVIDE A REFUND?
If an order is returned in original packaging condition or we are unable to fulfill an order - Yes.
Financing and Payment
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept payment via PayPal and all major Credit Cards (VISA, Mastercard, and American Express).
DO YOU OFFER FINANCING?
Yes, plans are offered through Shop Pay Installments. Select "Shop Pay Installments" at checkout to apply.
DO YOU ACCEPT CASH OR CHECKS?
No, we do not.
MISCALLANEOUS
CAN I CUSTOMIZE THE PIECES I WANT?
No, we do not customize furniture.
DO YOU OFFER PRICE MATCHING?
No, we do not at this time.
HOW DO I CARE FOR MY FURNITURE?
Your furniture is built from solid wood and is designed to be durable and livable. Our furniture is sealed with a polyurethane finish to protect the wood. Customers love the durability and longevity of our furniture.
For daily care, we recommend cleaning with water or any cleaning product intended for appropriate surfaces such as wood and marble. Avoid abrasive cleaners and harsh chemicals.
DO YOU SELL TO SMALL OR LARGE BUSINESSES?
Yes, we do! Send us an email at [email protected] and we will provide you with a trade discount, availability, and invoicing.
Contact us
We are always available for any questions or concerns our customers have
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